Refund Policy | VoiceCraftTool

Overview

VoiceCraftTool is operated by System Logic and provides digital software tools and subscription-based services. Because our offering is digital and access is granted immediately, refund requests are reviewed carefully and are not guaranteed in every case.

Subscription refunds

Users may request a refund within 24 hours of the original charge.
Initial subscription purchases may be considered for a refund if you contact us within that 24-hour period and before substantial usage of the paid service.
Renewal charges are generally non-refundable once a new billing cycle has started, except where required by law or where there was a clear billing error.
If you cancel a subscription, your access typically remains active until the end of the paid billing period unless we explicitly state otherwise.

When a refund may be approved

We may approve a refund when there is a clear and documented issue such as:

Duplicate billing or accidental double charges
Unauthorized payment that can be reasonably verified
A technical failure that prevented meaningful access to the paid service after our team reviewed the issue
A billing mistake made by us or by our payment provider

When a refund is usually not approved

Change of mind after significant use of the paid features
Failure to cancel before an already disclosed renewal date
Dissatisfaction based only on personal preference where the service was delivered as described
Requests made long after the charge without a clear billing or access problem

How to request a refund

To request a refund, contact us as soon as possible and include:

Your account email address
The date and amount charged
The reason for the refund request
Any relevant screenshots or payment references

We review billing requests in good faith and aim to respond within a reasonable time. If a refund is approved, the refunded amount is typically sent back to the user within 7 working days.

Contact for billing questions

Email: info@systemlogic.org
Business: System Logic
Address: 413, B Block, Peoples colony # 1, Faisalabad, Punjab 38000, Pakistan
Website: Contact Form

Subscription refunds

Users may request a refund within 24 hours of the original charge.

Initial subscription purchases may be considered for a refund if you contact us within that 24-hour period and before substantial usage of the paid service.

Renewal charges are generally non-refundable once a new billing cycle has started, except where required by law or where there was a clear billing error.

If you cancel a subscription, your access typically remains active until the end of the paid billing period unless we explicitly state otherwise.

When a refund may be approved

We may approve a refund when there is a clear and documented issue such as:

Duplicate billing or accidental double charges

Unauthorized payment that can be reasonably verified

A technical failure that prevented meaningful access to the paid service after our team reviewed the issue

A billing mistake made by us or by our payment provider

How to request a refund

To request a refund, contact us as soon as possible and include:

Your account email address

The date and amount charged

The reason for the refund request

Any relevant screenshots or payment references

We review billing requests in good faith and aim to respond within a reasonable time. If a refund is approved, the refunded amount is typically sent back to the user within 7 working days.